These terms set out the agreement between you and Nine Fruits Ltd for your use of Gutto. Please read them — section 3 explains an important limit on what Gutto can tell you, and section 5 covers how subscriptions are billed.
1. Who we are
Gutto is operated by Nine Fruits Ltd, a company registered in England and Wales. In these terms, "we", "us" and "our" mean Nine Fruits Ltd, and "Gutto" means our mobile app, our websites and any related services.
2. Accepting these terms
By creating an account or using Gutto you agree to these terms. If you do not agree with them, please do not use the service. If you are using Gutto on behalf of a business, you confirm you are authorised to accept these terms on its behalf.
3. Gutto is not medical advice
Gutto provides general information about food and digestive health. It cannot diagnose, treat, cure or prevent any condition, and it is not a substitute for advice from a qualified healthcare professional. Scores, ingredient alerts and suggested swaps are informational only. Always read the packaging on the product in front of you, particularly if you have a food allergy or intolerance — product data can be incomplete or out of date. If you have a diagnosed gut condition, are pregnant, or are managing a medical condition through diet, speak to your doctor or a registered dietitian before making changes.
4. Your account
You need an account to use most of Gutto. You are responsible for keeping your login details secure and for activity that happens under your account. You must be at least 13 years old. Tell us promptly if you believe someone else has accessed your account.
5. Gutto Premium and billing
Gutto Premium is an auto-renewing subscription, available monthly or annually. Where you subscribe through the App Store, payment is charged to your Apple ID at confirmation of purchase. Your subscription renews automatically at the same price unless you cancel at least 24 hours before the end of the current period. Manage or cancel it in your Apple ID account settings — removing the app or deleting your Gutto account does not cancel it. Where you subscribe on the web, payment is handled by Stripe and renews on the same basis until cancelled. We may change subscription prices. If we do, we will tell you before the change takes effect, and you can cancel before it applies.
6. Free trial
New subscribers may be offered a 7-day free trial. Apple allows one introductory offer per person per subscription group, so if you have trialled Gutto Premium before, billing starts immediately. Unless you cancel at least 24 hours before the trial ends, it converts to a paid subscription at the price shown when you signed up.
7. Refunds
Purchases made through the App Store are refunded by Apple, not by us, under Apple's own policy — see reportaproblem.apple.com. For subscriptions bought on the web, contact us at support@gutto.tech. Nothing here affects your statutory rights as a consumer.
8. Acceptable use
Please do not: use Gutto for anything unlawful; copy, scrape or resell our content or data; attempt to break, overload or reverse-engineer the service; upload content that is false, abusive, or infringes someone else's rights; or impersonate anyone. We may suspend or close accounts that do.
9. Content you post
You keep ownership of reviews, photos and posts you add to Gutto. By posting, you grant us a non-exclusive, worldwide, royalty-free licence to host, display and share that content within the service. You are responsible for what you post, and we may remove content that breaks these terms.
10. Our content
The Gutto name, logo, scoring method, design and software belong to us or our licensors. You may use them only as part of using the service normally. Some product information comes from Open Food Facts and is used under the Open Database Licence; brands may also supply data about their own products.
11. Availability
We work to keep Gutto running, but we do not guarantee it will be uninterrupted or error-free. We may change, suspend or discontinue features. If we discontinue a paid feature during a period you have paid for, we will refund the unused part of that period.
12. Liability
Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. Subject to that, we are not liable for indirect or consequential loss, and our total liability to you in any 12-month period is limited to the amount you paid us in that period. Gutto is an information tool, and decisions about your diet and health remain yours.
13. Ending your use
You can stop using Gutto and delete your account at any time from Profile, then Delete Account. Cancel any active subscription separately first. We may end or suspend your access if you seriously or repeatedly break these terms.
14. Changes to these terms
We may update these terms. If a change materially affects you, we will tell you in the app or by email before it takes effect. Continuing to use Gutto after that means you accept the updated terms.
15. Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live elsewhere in the UK or the EU, you keep the benefit of any mandatory consumer protections of your home country.
16. Contact
Nine Fruits Ltd support@gutto.tech gutto.tech